The Pod Traveler

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL BETWEEN 1st APRIL 2020 TO 31st MARCH 2021
If your travel dates are after 31st March 2021 T&C's may vary. If not currently published please email for clarification if required

Daily Hire Rental Rate Includes:

Airport transfer to/from depot location
Unlimited Kilometres
Relocation/ or One Way Fees
Location Fees
Bedding Kit & Linen
Cooking Utensils
Gas Cooker with one Complimentary Gas Canister
Chilly Bin/Cooler Box/Esky
Porta Potty
Fan Heater (requires 240v Mains to operate)
Camping Chairs & Camping Table
Power Lead To Access Powered Camp Sites
AA Roadside Assistance 24 hours when required (This service covers any mechanical faults only)

Mechanical Issue
In the unlikely event of a mechanical issue, there is 24 hour AA Roadside Assistance, meaning you can make a call and then sit back and relax while we get things sorted out for you to get back on the road. Please note: AA does not cover the cost of the vehicle running out of fuel, Keys being lost or locked inside the vehicle, flat battery as a result of the lights or keys being left on or a breakdown as a result of damage caused in an accident. These call outs are at the cost of the hirer.

INSURANCE OPTIONS
STANDARD RATE - 'You Break It You Fix It'
The Standard rate leaves you still to pay a Bond/Excess of NZ$3,000 (Credit card Imprint) or options as below can be taken to reduce bond/excess.
This excess will still be charged if a third party causes the accident and is not insured (insurance is not compulsory in NZ).
Options are payable at the depot.

REDUCED BOND/EXCESS
Option 1 Excess Reduction: 'Fence Sitter' - NZ$15 per day reduces bond/excess to NZ$2,000 (Credit card Imprint). Maximum charged 40 days. Payable at the depot

Option 2: Bond/Excess Waiver: 'All Care No Responsibility' - NZ$25 per day reduces bond/excess to Nil (NZ$0). Maximum charged 40 days. Payable at the depot

The client is liable for any damage to the underbelly or roof of the vehicle as this is not covered by our insurer. No cover is provided for glass damage. Windscreen damage is most common with a minor repairable chip being approximately $75 and a full replacement windscreen approximately $500.
All insurance details are covered in the rental agreement document which is required to be signed prior to picking up the vehicle.

MINIMUM HIRE PERIOD
The minimum hire period is 7 days.

ONE WAY HIRE FEE/LOCATION FEE
There is NO one way hire fee or location fee.
OPENING HOURS for all depots
Auckland - 7am to 7pm daily
Christchurch - 7am to 7pm daily
Queenstown - 7am to 7pm daily

PICKUP AND DEPOT INFORMATION
The Pod offer a complimentary transfer from the airport to the depots through Greencabs. When you have come through Customs/Immigration please call (freephone) on 0800Greencabs and advise them you are a Pod Rentals customer.
The Pod will pre book your transfer.

AUCKLAND
63 Carr Road
Mount Roskill
Auckland

CHRISTCHURCH
28 Sheffield Crescent
Burnside
Christchurch

QUEENSTOWN
Unit 10, 26 Glenda Drive
Frankton
Queenstown

AVAILABILTY OF VEHICLE
Campervans cannot be requested by make or model. In the unlikely event that the campervan is not available at the commencement of your rental due to it being repaired from a mechanical breakdown or accident or late in return from a previous rental then The Pod Rental Company will endeavour to substitute another campervan in its place. If your rental period is reduced or delayed as a result then you will be entitled to a refund of any monies paid for the period of the rental that the campervan was not provided. The Pod Rental Company will not be liable for any other costs, charges or damages (whether consequential or not) as a result of a delay in providing or a failure to provide the campervan. All rights are reserved to refuse any hire under any circumstance

DRIVERS LICENSES
Drivers must be 18 years of age or over. A medical certificate stating that the customer is fit to drive the vehicle they have booked for the duration of the hire is required for drivers over the age of 75. A full resident country driver's licence, held for at least one year, is to be presented at the time of rental. If the licence is not in English format, an international driver's licence is also required. Please note any non-New Zealand licence classified as or comparable to a restricted licence or probationary licence will not be accepted.

CANCELLATION FEES
40 Days and over: $250 Admin Fee
29 - 39 Days: 50% of deposit retained Min $250
20 - 28 Days: 25% of Total Reservation cost Min $250
14 - 19 Days: 50% of Total Reservation cost
5 - 13 Days: 75% of Total Reservation cost
0 - 5 Days: 100% of Total Reservation cost
No Show: 100% of Total Reservation cost

No refunds can be given for any unused portion including late pick up or early return of vehicle. However your travel insurance may in some circumstances cover the unused portion.

AMENDMENT OF BOOKING
A NZ$25 Administration Fee applies to any change of reservation.

POD CAMPERVAN RENTALS FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here