Apollo Endeavour 4 Berth (FLEX RATES)

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL BETWEEN 1st APRIL 2018 TO 31 MARCH 2019
If your travel dates are after 31st MARCH 2019 T&C's may vary. If not currently published please email for clarification if required

Any rental that consists of 3 or more vehicles travelling together is a GROUP BOOKING - Not ALL rates and terms apply to group bookings.

IMPORTANT NOTE
IF A CREDIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED.

Apollo only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional non-refundable 2% surcharge on any transaction including Bond. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction including Bonds.
Exchange Rate / Currency Variations: All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial Institution.

INSURANCE OPTIONS
STANDARD RATE. A Standard rate leaves you still to pay a Bond/Excess of NZ$5000 (Debited and refunded if no claims) The Excess applies in respect of each claim, not per rental.
or options as below can be taken to reduce bond/excess:

Insurance Options available:
Option 1: NZ$38 per day reduces bond/excess to NZ$2500 (Debited and refunded if no claims) ( Max charge $1900 - 50 days).
Option 2 (VIP Cover): NZ$45 per day reduces excess to Nil. (Max charge $2250 - 50 days) One windscreen and two tyres will be covered for accidental damage. A security deposit of $250.00 (Credit Card Imprint only) is taken at vehicle pickup time.

VALUE PACK INSURANCE
The Value Pack is available to travellers for NZ$55.00 per day and reduces excess to Nil. (Max charge $2750 - 50 days). This Inclusive Rate includes:
Option 2 (VIP Cover), unlimited windscreen and tyres, undercarriage damage, Initial set of Toilet Chemicals, Pre-Purchased Gas Bottle, Snow Chains (Upon Request) Camp Chairs and Table. A security deposit of $250.00 (Imprint only) is taken at vehicle pickup.

Additional packages may be offered on pick-up

One Way Fees
North to South Rentals
Pick Up 1 April to 30 September a One way fee rental fee of $100 applies
Pick Up 1 October to 31 March a One way fee rental fee of $300 applies

South to North Rentals
Pick Up 1 April to 31 October No One way fee applies
Pick Up 1 November to 31 March a One way fee rental fee of $250 applies

First Aid Kits
A First Aid kit is supplied in every vehicle. If the seal is broken or the Kit is not returned the Kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

BRANCHES ARE CLOSED ON PUBLIC HOLIDAYS of Easter Friday/Good Friday (14th April) and Christmas Day (25th December) and New Years Day (1st January)

PUBLIC HOLIDAY SURCHARGE
A NZ$100 surcharge will apply to all rentals picking up and/or dropping off on National public holidays:
Easter Monday (2nd April)
ANZAC Day (25th April)
Queens Birthday (4th June)
Labour Day (22nd October)
Boxing Day (26th December)
Day after New Years Day (2nd January)
Waitangi Day (6th February)

MINIMUM HIRE PERIOD
The minimum hire period is 5 days with the following exceptions:
Between 15 December 10 January a minimum rental period of 14 days applies. Early Bird discount does not apply to rentals that commence between 15 December to 15 January.
Between 1 February to 12 February, a minimum rental period of 10 days applies for all vehicles with shower and toilet. Minimum rental periods are subject to change during peak seasons.

LONG TERM DISCOUNTS
21+ days - 5% off Flex daily hire rates only (Does not apply to Value Pack)

Road user Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of petrol (direct at point of sale), or through road user charges (RUC) on vehicles that use diesel.
The diesel user fee per 100km is as follows:
Hitop and Endeavour: $0 (Petrol)
Vivid Camper and Euro Tourer: $6.82
4 Berth and 6 Berth: $7.22

DRIVERS LICENSES
The minimum age to drive the vehicle is 21 years. All drivers must hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with English translation, by an accredited translator. The Driver Licence must have been held for a minimum of two years. The original driver's licence must be shown at time of pick up when the driver is present. Drivers must have a full drivers licence that has been held for at least two years and the licence must be valid for the entire booking duration.

CANCELLATION FEES
If cancelled 91 and over days prior to pick up the deposit is retained with a minimum of NZ$250.
90 to 22 days prior to pick up 10% of Total Rental (minimum $250).
22 to 7 days prior to pick up 20% of Total Rental (minimum $250).
Less than 7 days prior to pick up 50% of Total Rental (minimum $250).
If cancelled on the day of pick up or no show 100% of Total Rental (minimum $250).
Original date of pick up will be used to calculate any cancellation fees. There is no refund for late pick up or early return of vehicle.

If a bookings travel dates are amended from within the cancellation fee period, to be outside of the cancellation fee period, and is subsequently cancelled, the cancellation fee for the original booking will apply.

BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. If a change to a flex booking is made then the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher.
If wanting to extend the rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If extended by 3 days or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). Apollo will not accept any cancellations of Standard Rate Bookings that are then re-booked using Flex Rates and vice versa.

APOLLO FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here

If your travel dates are after 31st MARCH 2020 T&C's may vary. If not currently published please email for clarification if required

IMPORTANT NOTE
IF A CREDIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED.

Apollo only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard Debit/Credit cards will incur an additional non-refundable 2% surcharge on any transaction including Bond. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction including Bonds.
Exchange Rate / Currency Variations: All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 14 working days depending on the renter’s Financial Institution.

QUOTED STANDARD RENTAL RATES INCLUDE
24 hr Road Assistance
Unlimited Kilometres
Extra Driver Fee
Kitchen kit
Personal linen kit
General equipment

QUOTED STANDARD RENTAL RATES DO NOT INCLUDE
ROAD USER CHARGE RECOVERY FEE
INSURANCE LIABILITY OR BOND
ONE WAY FEES
TRAFFIC INFRINGEMENTS, TOLL CHARGES OR PARKING FINES
CHANGE OF PICKUP/DROPOFF DATES or LOCATIONS, RV CATEGORY. This is considered a new booking and cancellation fees may apply.
CLEANING OF CABIN AND BATHROOM

All booking requests of 3 or more vehicles for the same travel period is considered a group booking and must be approved by the Apollo Reservation Team.

INSURANCE OPTIONS
STANDARD RATE Standard rate (the Low Road) leaves you still to pay a Bond/Excess:
Hitop, Endeavour, Vivid, 2 Berth ST: NZ$5,000 (Debited and refunded if no claims) or options as below can be taken to reduce bond/excess.
4 berth/6 berth ST: NZ$7,5000 (Debited and refunded if no claims) or options as below can be taken to reduce bond/excess.

The vehicle is insured for damage to it or damage to the property of a third party only. Does not cover loss or damage to personal belongings.
(Options are payable at the depot except All Inclusive Value Pack which should be booked when reserving the vehicle).

Insurance option:
Excess Reduction 1 (The Middle Road): NZ$38 per day reduces bond/excess to NZ$2,500 (Debited and refunded if no claims - (Max Charge NZ$1,900 for 50 days)
Excess Reduction 2 (The High Road): NZ$45 per day reduces excess to Nil. A security deposit of $250.00 (Credit card imprint only) is taken at vehicle pick up time. (Max Charge NZ$2,250 for 50 days)

ALL INCLUSIVE PACKAGE (VALUE PACK) - FULL INSURANCE
The Value Pack is available to travellers for NZ$55.00 per day and reduces excess to Nil. (Max charge $2750 - 50 days). This Inclusive Rate includes The High Road (Excess Reduction 2 insurance):
unlimited windscreen and tyres, undercarriage/overhead damage and items of Initial set of Toilet Chemicals, Snow Chains (Upon Request) Camp Chairs and Table, baby/booster seats (with prior request).
A security deposit of $250.00 (Imprint only) is taken at vehicle pickup.

Additional Insurance/Cover is available at the depot
Windscreen and Tyre Protection Plus Extended Roadside Assistance (WAP): NZ$7 per day and capped at 25 days. This includes 1 windscreen, 2 tyres and the Extended Roadside Assistance.

Extended Roadside Assistance: NZ$4 per day and capped at 25 days. This includes opening RV on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located int the RV, fuel delivery up to 20L.

FIRST GAS FILL CHARGE
The LPG gas bottle is supplied full. A service fee of $25- $35 (depending on vehicle) is payable on pick up for the pre-purchased gas canister.

Road user Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of petrol (direct at point of sale), or through road user charges (RUC) on vehicles that use diesel.
The diesel user fee per 100km is as follows:
Hitop and Endeavour: $0 (Petrol)
Vivid Camper and Euro Tourer: $6.82
4 Berth and 6 Berth: $7.22

ONE WAY FEE
A one-way fee of $150 is charged for rentals from the North Island to the South Island, or South Island to the North Island.

BRANCH LOCATION AND HOURS
Apollo has branches in Auckland and Christchurch - open seven (7) days a week, 8am to 4:30pm. Latest pick-up is 4pm.
Branches will be closed Christmas Day, New Year's Day and Good Friday.

No surcharge for public holidays the branch is open.

MINIMUM HIRE PERIOD
The minimum rental for all vehicles is seven days. Between 15 December and 10 January, a minimum rental period of 14 days applies. Minimum rental periods are subject to change during peak periods.

DRIVERS LICENSES
The minimum age to drive the vehicle is 21 years. All drivers must hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with English translation, by an accredited translator. The Driver Licence must have been held for a minimum of two years. The original driver's licence must be shown at time of pick up when the driver is present. Drivers must have a full drivers licence that has been held for at least two years and the licence must be valid for the entire booking duration.

CANCELLATION FEES
If cancelled 91 and over days prior to pick up the deposit is retained with a minimum of NZ$250.
90 to 22 days prior to pick up 10% of Total Rental (minimum $250).
21 to 7 days prior to pick up 20% of Total Rental (minimum $250).
Less than 7 days prior to pick up 50% of Total Rental (minimum $250).
If cancelled on the day of pick up or no show 100% of Total Rental (minimum $250).
Original date of pick up will be used to calculate any cancellation fees.
There is no refund for late pick up or early return of vehicle.

BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. If a change to a flex booking is made then the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher.
If wanting to extend the rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If extended by 3 days or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked).

APOLLO FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here