Apollo Euro Deluxe 6 Berth (FLEX RATES)

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL BETWEEN 1st APRIL 2019 TO 31 MARCH 2020

If your travel dates are after 31st MARCH 2020 T&C's may vary. If not currently published please email for clarification if required

IMPORTANT NOTE
IF A CREDIT CARD OR DEBIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED. For security reasons, only accept credit card or debit card for rental charges paid on vehicle pick-up or drop off. Cash payments will not be accepted at rental branches. The bond on the vehicle is only payable at pick-up by credit card or debit credit card. The bond cannot be paid with a pre-paid credit card.

QUOTED STANDARD RENTAL RATES INCLUDE
24 hr Road Assistance
Unlimited Kilometres
Extra Driver Fee
Kitchen kit
Personal linen kit
General equipment

QUOTED STANDARD RENTAL RATES DO NOT INCLUDE
Gas bottle fee
Road User Charge
Insurance liability or bond
One way fees

All booking requests of 4 or more vehicles for the same travel period is considered a group booking and must be approved by the Apollo Reservation Team. Payment terms and Cancellation Fees will be advised at the time of the group booking request.

ANIMALS
Both service animals and pet dogs are allowed to travel in Apollo vehicles with written permission from Apollo at the time of booking. There is a NZ$200 pet service fee, this excludes service animals.

INSURANCE OPTIONS
STANDARD RATE Standard rate (the Low Road) leaves you still to pay a Bond/Excess:
Hitop, Endeavour, Vivid: NZ$5,000 (Debited and refunded if no claims) or options as below can be taken to reduce bond/excess.
2 berth/4 berth/6 berth ST: NZ$7,5000 (Debited and refunded if no claims) or options as below can be taken to reduce bond/excess.

The vehicle is insured for damage to it or damage to the property of a third party only. Does not cover loss or damage to personal belongings.
(Options are payable at the depot except All Inclusive Value Pack which should be booked when reserving the vehicle).

Insurance option:
Excess Reduction 1 (The Middle Road): NZ$38 per day reduces bond/excess to NZ$2,500 (Debited and refunded if no claims - (Max Charge NZ$1,900 for 50 days)
Excess Reduction 2 (The High Road): NZ$45 per day reduces excess to Nil. A security deposit of $250.00 (Credit card imprint only) is taken at vehicle pick up time. (Max Charge NZ$2,250 for 50 days)

ALL INCLUSIVE PACKAGE (VALUE PACK) - FULL INSURANCE
The Value Pack is available to travellers for NZ$55.00 per day and reduces excess to Nil. (Max charge $2750 - 50 days). This Inclusive Rate includes The High Road (Excess Reduction 2 insurance):
unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage) pre-purchased gas bottle, Initial set of Toilet Chemicals, Snow Chains (Upon Request) Camp Chairs and Table, baby/booster seats (with prior request). The Vivid Camper is limited to 1 windscreen.
A security deposit of $250.00 (Imprint only) is taken at vehicle pickup.

Additional Insurance/Cover is available at the depot
Windscreen and Tyre Protection Plus Extended Roadside Assistance (WAP): NZ$7 per day and capped at 25 days. This includes 1 windscreen, 2 tyres and the Extended Roadside Assistance.

Extended Roadside Assistance: NZ$4 per day and capped at 25 days. This includes opening RV on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located int the RV, fuel delivery up to 20L.

FIRST GAS FILL CHARGE
A gas bottle is necessary for cooking in the vehicle. A full gas bottle may be pre-purchased and can be returned empty to Apollo at the completion of the hire. Fee for 2 Berth ST: NZ$35. (included in the Value Pack).

Road user Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of petrol (direct at point of sale), or through road user charges (RUC) on vehicles that use diesel.
The diesel user fee per 100km is as follows:
Hitop and Endeavour: $0 (Petrol)
Vivid Camper and Euro Tourer: $6.22
4 Berth and 6 Berth: $6.62

ONE WAY FEE
A one-way fee of $150 is charged for rentals from the North Island to the South Island, or South Island to the North Island.

BRANCH LOCATION AND HOURS
Apollo has branches in Auckland and Christchurch - open seven (7) days a week, 8am to 4:30pm. Latest pick-up is 4pm.
Branches will be closed Christmas Day, New Year's Day and Good Friday.

No surcharge for public holidays the branch is open.

MINIMUM HIRE PERIOD
The minimum rental for all vehicles is seven days. Between 15 December and 10 January, a minimum rental period of 14 days applies. Minimum rental periods are subject to change during peak periods.

DRIVERS LICENSES
The minimum age to drive the vehicle is 21 years. All drivers must hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with English translation, by an accredited translator. The Driver Licence must have been held for a minimum of two years. The original driver's licence must be shown at time of pick up when the driver is present. Drivers must have a full drivers licence that has been held for at least two years and the licence must be valid for the entire booking duration.

CANCELLATION FEES
If cancelled 91+ days prior to pick up the deposit is retained (with a minimum of NZ$250).
If cancelled 90 to 22 days prior to pick up: 10% of Total Rental (minimum $250).
If cancelled 21 to 7 days prior to pick up: 20% of Total Rental (minimum $250).
If cancelled less than 7 days prior to pick up: 50% of Total Rental (minimum $250).
If cancelled on day of pick up or no show: 100% of Total Rental, including any applicable fees e.g. One Way Fee (minimum $250).
There is no refund for late pick up or early return of vehicle.

Original date of pick up will be used to calculate any cancellation fees. There is no refund for late pick up or early return of vehicle. Refunds by credit card can take up to 14 working days depending on the hirer's financial institution.

BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. Any changes made to a flex booking will be calculated by using the higher of one of two rates, either the original Flex Rate or the Flex Rate current at the time of booking alteration.

The following are considered as a booking alteration:
Change of name
Change to pick up or drop off dates
Change of pick up or drop off branch location
Change of RV category
Change or rate scheme including special rates (If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original booking).

If rental dates are amended within 14 days of the vehicle pick up, no refund will be made if the hire is shortened.
If the pick up or drop off rental location is amended within 14 days of vehicle pick up, a relocation fee may apply.

APOLLO FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here