Star RV Pandora 4 Berth (FLEX RATES)
4 Berth Motorhome | Diesel | Automatic | 4 Seatbelts
Company & Camper Info
ABOUT STAR RV
Star RV is the newest division of Apollo Motorhomes. Established since 1985, with over 3000 vehicles, Apollo is a trusted brand throughout New Zealand. Star is Apollo's premium brand with all vehicles being automatic and under 12 months old. Star is a reflection of Apollo's commitment to innovation and quality, coupled with competitive rates, which has seen the company grow to become the largest privately owned leisure vehicle operator in the world. From start to finish, Star considers your needs and offer their 5-Point Service Star: Complimentary valet service, linen cleaning, airport transfer, expedited vehicle pick up with online registration and vehicle return with a simple key drop facility. Also offered is piece of mind with access to 24 hour, free call, guest service line.
NEW Apollo Connect App - this free app provides access to campsites, vehicle ‘how-to’ & safety videos plus great deals on local attractions, Apollo Connect is your must-have travel companion.
DOWNLOAD FREE TODAY! On Google Play OR App Store
The Pandora RV offers up to 4 travellers the comfort of a larger vehicle with the added convenience of a unique, electronic bed-lift system that makes manual bed assembly a thing of the past. The large fridge and the optional baby and booster seats ensure holidays are a breeze for young families in the Pandora RV.
Has 2x anchor points for Baby(from 6 months)/or Booster child seats. Maximum 2x Baby/or Booster seats can be fitted.
Please note Awnings will no longer be available for use on vehicles picked-up from April 1st 2019.
WHAT ARE FLEX RATES?
Flex rates are updated weekly on Sunday afternoons. The rate can stay the same or go up or down depending on supply and demand. Generally speaking, the closer you get to your travel dates the more expensive the daily hire rate - Book early!
IS THIS MOTORHOME CERTIFIED & SELF CONTAINED?
YES! Motorhomes that are Certified Self Contained are permitted at all freedom camping spots. For a comprehensive list of Freedom Camping spots in NZ click here
Daily Hire Rental Rate Includes
Vehicles less than 12 months
15% GST (Goods & Services Tax)
Personalised Vehicle Consultation*
Linen and bedding including Linen Exchange Service*
Gas Bottle Exchange Service* for hires of 14 days or more in length
Airport transfer on day of pick-up and drop off
24 hour AA Mechanical Emergency Roadside Assistance throughout New Zealand
*Valet Service - Customers on hire may visit any Star RV branch while on hire to have their vehicle cleaned, oil and water checked. Customers must call 48 hours prior to arrange this service.
*Freshly laundered linen bedding Includes pillow, pillowcase, sheet and towel per person and one doona (duvet) per bed. Star RV clients may also exchange their linen and bedding during their rental at any Star RV Branch. Clients must call 48 hours prior to arrange this service.
General Hire Information
GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL BETWEEN 1st APRIL 2020 TO 31 MARCH 2021
IF A CREDIT CARD OR DEBIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED. For security reasons, only accept credit card or debit card for rental charges paid on vehicle pick-up or drop off. Cash payments will not be accepted at rental branches. The bond on the vehicle is only payable at pick-up by credit card or debit credit card. Credit card fees ARE NOT applied to Bond payments. The bond cannot be paid with a pre-paid credit card.
QUOTED STANDARD RENTAL RATES INCLUDE
24 hr Road Assistance
Drop and Go
Linen exchange service (with 48 hours prior notice)
Valet Service (with 48 hour hour prior notice)
Gas bottle exchange service (every 14 days)
QUOTED STANDARD RENTAL RATES DO NOT INCLUDE
Gas bottle fee but can be exchanged for free every 14 days
Road User Charge
Insurance liability or bond
One way fees
A NZ$200 Cleaning fee applies when the RV is returned without the interior cleaned and without an empty Toilette cassette and gray water tank.
STANDARD RATE (the Low Road) leaves you still to pay a Bond/Excess:
NZ$5,000 (Debited and refunded if no claims) or options as below can be taken to reduce bond/excess.
The vehicle is insured for damage to it or damage to the property of a third party only. Does not cover loss or damage to personal belongings.
(Options are payable at the depot except Star Pack All Inclusive Pack which should be booked when reserving the vehicle).
THE HIGH ROAD INSURANCE
The High Road (Excess Reduction 2 insurance) is available to travellers for NZ$40 per day and reduces excess to Nil. (Max charge $2,000 - 50 days).
A security deposit of $250.00 (Imprint only) is taken at vehicle pickup.
ALL INCLUSIVE PACKAGE (VALUE PACK) - FULL INSURANCE
The Value Pack is available to travellers for NZ$65 per day and reduces excess to Nil. (Max charge $3,250 - 50 days). This Inclusive Rate includes The High Road (Excess Reduction 2 insurance):
Unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage) pre-purchased gas bottle, Single Vehicle Rollover, Extended Roadside Assistance, 3 x Toilet Chemicals, Snow Chains (Upon Request) Camp Chairs and Table, baby/booster seats (with prior request).
A security deposit of $250.00 (Imprint only) is taken at vehicle pickup.
Additional Insurance/Cover available
Windscreen and Tyre Protection Plus Extended Roadside Assistance (WAP): NZ$7 per day and capped at 25 days. This includes 1 windscreen, 2 tyres and the Extended Roadside Assistance.
Additional Cover available at the depot
Extended Roadside Assistance: NZ$4 per day and capped at 25 days. This includes opening RV on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located int the RV, fuel delivery up to 20L.
Road user Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of petrol (direct at point of sale), or through road user charges (RUC) on vehicles that use diesel.
The diesel user fee per 100km is as follows:
2 Berth S/T $7.60
4 & 6 Berths $8.02
ONE WAY FEE
A one-way fee of $150 is charged for rentals from the North Island to the South Island, or South Island to the North Island.
BRANCH LOCATION AND HOURS
See important Arrival information and Depot Location information link on page
MINIMUM HIRE PERIOD
The minimum rental for all vehicles is three days. Between 18 December and 02 January, a minimum rental period of 10 days applies. Minimum rental periods are subject to change during peak periods. Between 5th February 2021 &15th February 2021 (Lunar New Year), a minimum rental period of 10 days applies.
The minimum age to drive the vehicle is 21 years. All drivers must hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with English translation, by an accredited translator. The Driver Licence must have been held for a minimum of two years. The original driver's licence must be shown at time of pick up when the driver is present. Drivers must have a full drivers licence that has been held for at least two years and the licence must be valid for the entire booking duration.
If cancelled 14+ days prior to pick up the deposit is retained (with a minimum of NZ$250).
If cancelled 13 to 1 days prior to pick up: 50% of Total Rental (minimum $250).
If cancelled on day of pick up or no show: 100% of Total Rental, including any applicable fees e.g. One Way Fee (minimum $250).
There is no refund for late pick up or early return of vehicle.
If you amend your hire to a later date and subsequently cancel then the cancellation fee reverts back to your original hire amount from the previous hire date date and a 100% is charged by the Motorhome company. If we rebook you with new dates then the hire amount is never less than the original hire regardless of days booked and any future cancellation reverts back to original hire cost as above.and and this is There is no refund for early return of vehicle. Refunds by credit card can take up to 14 working days depending on the hirer's financial institution.
BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. Any changes made to a flex booking will be calculated by using the higher of one of two rates, either the original Flex Rate or the Flex Rate current at the time of booking alteration.
The following are considered as a booking alteration:
Change of name
Change to pick up or drop off dates
Change of pick up or drop off branch location
Change of RV category
Change or rate scheme including special rates (If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original booking).
If rental dates are amended within 14 days of the vehicle pick up, no refund will be made if the hire is shortened.
If the pick up or drop off rental location is amended within 14 days of vehicle pick up, a relocation fee may apply.
STAR RV FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here
If you don't have time to complete a full booking now, complete this short form and one of our team will get in touch to assist you with your booking.
AirCon - Driver
Three Ring Cooker
Optional Hire Equipment
Pre Purchased Gas Bottle 2 berth
Pre Purchased Gas Bottle 4&6 berths
Snow chains (must be pre-booked)
6 Chairs and 1 Table Bundle
2 Chairs and 1 Table Bundle
Baby seat (must be pre-booked)
Booster seat (must be pre-booked)
Drop & Go. Return the vehicle neat & tidy and Star Rv will clean the cabin and bathroom. Please note the holding tanks STILL require to be emptied, and dishes done.
Windscreen and Tyre Protection Plus Extended Roadside Assistance (Not avail with Vivid Camper)