FREEPHONE (NZL):
0800 579 222

FREEPHONE (AUS):
1800 079 481

FREEPHONE (UK):
0808 2342393

FREEPHONE :
0800 1820150

TELEPHONE:
+64 7 578 9895

EMAIL:

ONLINE SINCE 2001 - Professional, Friendly and Competent!

Star RV Pandora 4 Berth (FLEX RATES)

4 Berth Motorhome | Diesel | Automatic | 4 Seatbelts

Company & Camper Info

ABOUT STAR RV
Star RV is the newest division of Apollo Motorhomes. Established since 1985, with over 3000 vehicles, Apollo is a trusted brand throughout New Zealand. Star is Apollo's premium brand with all vehicles being automatic and under 12 months old. Star is a reflection of Apollo's commitment to innovation and quality, coupled with competitive rates, which has seen the company grow to become the largest privately owned leisure vehicle operator in the world. From start to finish, Star considers your needs and offer their 5-Point Service Star: Complimentary valet service, linen cleaning, airport transfer, expedited vehicle pick up with online registration and vehicle return with a simple key drop facility. Also offered is piece of mind with access to 24 hour, free call, guest service line.

NO One Way Fee for hire pick up now to 31 August 2019. New bookings only.

NEW Apollo Connect App - this free app provides access to campsites, vehicle ‘how-to’ & safety videos plus great deals on local attractions, Apollo Connect is your must-have travel companion.
DOWNLOAD FREE TODAY! On Google Play OR App Store

WIFI - 500MB per day included with Star RV bookings as per the 19/20 conditions.
- WIFI is offered through a separate device provided on pick up.
- Up to 10 devices can connect to the WIFI device.
- To access the WIFI guests will be provided the credentials for the device on pick up.
- If the WIFI device is lost/damaged guests will be charged a AU/NZ $260 fee to replace the device.
- If the 500MB amount is exceeded guests will be prompted when connected to WIFI, and redirected to a portal where additional packages will be offered.
- Guest can accept an additional package and enter credit card details into the portal to confirm the purchase (see optional extras for packages).

THE MOTORHOME
The Pandora RV offers up to 4 travellers the comfort of a larger vehicle with the added convenience of a unique, electronic bed-lift system that makes manual bed assembly a thing of the past. The large fridge and the optional baby and booster seats ensure holidays are a breeze for young families in the Pandora RV.
Has 2x anchor points for Baby(from 6 months)/or Booster child seats. Maximum 2x Baby/or Booster seats can be fitted.
Please note Awnings will no longer be available for use on vehicles picked-up from April 1st 2019.

WHAT ARE FLEX RATES?
Flex rates are updated weekly on Sunday afternoons. The rate can stay the same or go up or down depending on supply and demand. Generally speaking, the closer you get to your travel dates the more expensive the daily hire rate - Book early!

IS THIS MOTORHOME CERTIFIED & SELF CONTAINED?
YES! Motorhomes that are Certified Self Contained are permitted at all freedom camping spots. For a comprehensive list of Freedom Camping spots in NZ click here



Motorhome Bookings

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Special Offers Available

Special Offers are automatically applied to your quote, unless stated otherwise. Long hire discounts may not apply.

CHRISTCHURCH OUT SPECIAL, NO ONE WAY FEE

10% OFF DAILY HIRE RATE . Christchurch to Auckland hire only. No One Way Fee (One Way Fee will be waived on booking). Valid for new bookings only, discount applies to daily hire rate only, subject to availability, minimum rental applies

Book between: 13th November 2019 and 15th December 2019
For Travel between: 2nd December 2019 to 15th March 2020

Daily Hire Rental Rate Includes

Unlimited Kilometers
Vehicles less than 12 months
15% GST (Goods & Services Tax)
Extra Driver/Renter Fees
Personalised Vehicle Consultation*
Valet Service*
Linen and bedding including Linen Exchange Service*
Kitchen Equipment
Pre-purchased Gas Bottle
Gas Bottle Exchange Service* for hires of 14 days or more in length
Airport transfer on day of pick-up and drop off
24 hour AA Mechanical Emergency Roadside Assistance throughout New Zealand
Road User Charge Recovery Fee
500MB Wifi per day

*Valet Service - Customers on hire may visit any Star RV branch while on hire to have their vehicle cleaned, oil and water checked. Customers must call 48 hours prior to arrange this service.

*Freshly laundered linen bedding Includes pillow, pillowcase, sheet and towel per person and one doona (duvet) per bed. Star RV clients may also exchange their linen and bedding during their rental at any Star RV Branch. Clients must call 48 hours prior to arrange this service.

*Gas Bottle Exchange Service - Every 14 days of hire clients can visit a Star RV branch to exchange their used gas bottle for a full gas bottle.

*Personalised Vehicle Consultation - On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

General Hire Information

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL BETWEEN 1st APRIL 2019 TO 31 MARCH 2020
If your travel dates are after 31st MARCH 2020 T&C's may vary. If not currently published please email for clarification if required

IMPORTANT NOTE
IF A CREDIT CARD OR DEBIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED. For security reasons, only accept credit card or debit card for rental charges paid on vehicle pick-up or drop off. Cash payments will not be accepted at rental branches. The bond on the vehicle is only payable at pick-up by credit card or debit credit card. Credit card fees ARE NOT applied to Bond payments. The bond cannot be paid with a pre-paid credit card.

QUOTED STANDARD RENTAL RATES INCLUDE
Complimentary airport transfer
24 hr Road Assistance
Unlimited Kilometres
Kitchen Kit
General equipment
Personal linen kit (Linen Exchange Service with 48 hour hour prior notice)
Valet Service (with 48 hour hour prior notice)
Extra Driver Fee
500MB Wifi per day
Pre-purchased Gas Bottle and Gas Bottle exchange (every 14 days of hire)
Star RV Pack: Insurance liability cover and basic items (see Insurance notes)
Road User Charge Recovery Fee

QUOTED STANDARD RENTAL RATES DO NOT INCLUDE
INSURANCE LIABILITY OR BOND
ONE WAY FEES
TRAFFIC INFRINGEMENTS, TOLL CHARGES OR PARKING FINES
CHANGE OF PICKUP/DROPOFF DATES or LOCATIONS, RV CATEGORY. This is considered a new booking and cancellation fees may apply.

INSURANCE

STAR RV PACK (ALL INCLUSIVE PACKAGE) - FULL INSURANCE is now part of the Standard Rate - Star RV is now the inclusive RV solution.
All Inclusive Package bond/excess NZ$250. The Inclusive Rate includes: unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage), Pre-purchased Gas Bottle, camp chairs and table and baby or booster seats (Max up to 2 on request with prior request).
NZ$250 Security Bond required. (Imprint only, must have sufficient funds available).

Extendable Roadside Assistance
Available to purchase from the depot on pickup: NZ$4 per day and capped at 25 days. Covers opening RV on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the RV, fuel delivery up to 20L.

One Way Fees
North to South Rentals, or South to North Rentals:
NZ$150 applies pickup in Auckland and dropoff in Christchurch, or pickup in Christchurch and dropoff in Auckland.

Snow Chains: NZ$50 per rental (must be pre-booked).

First Aid Kits
A First Aid kit is supplied in every vehicle. If the seal is broken or the Kit is not returned the Kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

BRANCH HOURS
Auckland and Christchurch branches are open seven days a week, 8am to 4:30pm. Latest pick-up is 4pm (to allow RV consultation of interior and exterior features).
Branches will be closed Christmas Day, New Year's Day and Good Friday.

No surcharge for public holidays the branch is open.

MINIMUM HIRE PERIOD
The minimum rental for all vehicles is seven days. Between 20 December and 02 January, a minimum rental period of 10 days applies. Minimum rental periods are subject to change during peak periods. Between 20 January and 3 February (Chinese New Year), a minimum rental period of 10 days for vehicles with shower and toilet.

All booking requests of 4 or more vehicles for the same travel period is considered a group booking and must be approved by the Apollo Reservation Team. Payment terms and Cancellation Fees will be advised at the time of the group booking request.

DRIVERS LICENSES
All drivers must be at least 21 years old (Max Age: 75) and hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with English translation by an accredited translator. The Driver Licence must have been held for a minimum of two years. The original driver's licence must be shown at time of pick up when the driver is present. Drivers must have a full drivers licence that has been held for at least two years and the licence must be valid for the entire booking duration.

CANCELLATION FEES
If cancelled 91+ days prior to pick up the deposit is retained (with a minimum of NZ$250).
If cancelled 90 to 29 days prior to pick up: 10% of Total Rental (minimum $250).
If cancelled 28 days or less prior to pick up or no show: 100% of Total Rental, including any applicable fees e.g. One Way Fee (minimum $250).
There is no refund for late pick up or early return of vehicle.

Original date of pick up will be used to calculate any cancellation fees.
There is no refund for late pick up or early return of vehicle.

If a bookings travel dates are amended from within the cancellation fee period, to be outside of the cancellation fee period, and is subsequently cancelled, the cancellation fee for the original booking will apply.

BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. Any changes made to a flex booking will be calculated by using the higher of one of two rates, either the original Flex Rate or the Flex Rate current at the time of booking alteration.

The following are considered as a booking alteration:
Change of name
Change to pick up or drop off dates
Change of pick up or drop off branch location
Change of RV category
Change or rate scheme including special rates (If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original booking).

If rental dates are amended within 14 days of the vehicle pick up, no refund will be made if the hire is shortened.
If the pick up or drop off rental location is amended within 14 days of vehicle pick up, a relocation fee may apply.

STAR RV FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here


Quick Reserve

If you don't have time to complete a full booking now, complete this short form and one of our team will get in touch to assist you with your booking.

Motorhome Features

AirCon - Driver

Central Locking

Power Steering

Fly Screens

Double Bed

Linen

Shower

Toilet

Hot Water

Cold Water

Gas Heating

Three Ring Cooker

Grill

Oven

Fridge

Utensils

Microwave

TV

CD Player

DVD Player

Radio

Optional Hire Equipment

Single Vehicle Roll Over Protection

Camp Chairs (must pre-book)

Camp Table (must pre-book)

Booster seat (must pre-book)

Baby seat (must pre-book)

Heater/fan (must pre-book)

Snow chains (must pre-book)

Vehicle Specifications

Features
Beds, Bedding and Linen
Optional Hire Equipment
Vehicle Dimensions
General Specifications
Driving Specifications
Seats / Seatbelts
Company Information

FREEPHONE (NZL):
0800 579 222

FREEPHONE (AUS):
1800 079 481

FREEPHONE (UK):
0808 2342393

FREEPHONE :
0800 1820150

TELEPHONE:
+64 7 578 9895

EMAIL: