Tui Backpacker Deluxe Sleepervan

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL FROM JUNE 2025

INSURANCE OPTIONS
Click on ""SEE ALL CHARGES & INSURANCE OPTIONS" button on this page to view Insurance options.
If Standard Rate is selected, additional insurance cover options are available at the depot:

ROAD USER CHARGE (DIESEL VEHICLES)
The Road User Charge is NZ$7.60 per 100kms for all Diesel 4+1, 2 Berths S/T, 4 Berth Bunka & Bushranger 4WD. and NZ$8.04 for 4 and 6 Berth S/T, payable at the end of the hire.

PUBLIC HOLIDAY SURCHARGE
Public holiday vehicle collection and returns will incur a one-off fee of $100 to be paid at pick up. Tui Campers is open on the following public holidays: 2nd January, Waitangi Day, Good Friday, Easter Monday, ANZAC Day, Kings Birthday, Labour Day.
All branches are closed on Christmas Day (25 December) and New Years Day (1 January)

DEPOT/PICK UP & DROP OFF LOCATIONS
Pick up available from locations - Tui Campers branches close to Auckland and Christchurch Airports. Pick ups to Queenstown Airport, Dunedin Airport, Wellington Airport, Picton Ferry Terminal, Nelson Airport and the Greymouth Train Station are available on application for a relocation fee of NZ$1500 prior arrangement only. Operational times are restricted by travel limitations and by bus/air/train times. This service is only available for the hire of Tui or Freedom Campers vehicles only. (see Location Surcharge information, below).
Drop offs available - Auckland or Christchurch only.

NORTH ISLAND
Auckland (Depot)
Wellington - Pick up only (Wellington Airport)

SOUTH ISLAND
Christchurch (Depot)
Picton - Pick up morning only (Picton Ferry Terminal)
Nelson - Pick up only (Nelson Airport)
Queenstown - Pick up only (Queenstown Airport)
Dunedin - Pick up only (Dunedin Airport)
Greymouth - Pick up only (Greymouth Train Station)

ONE WAY FEES
One way fees apply between North and South Islands, and South and North Islands, with a minimum 7 days in duration.
Where pick-ups originate from North Island and return in South Island and the pick-up is between:
– 1 April and 30 September – a one way fee of NZ $150.00 applies.
– 1 October and 31 March – a one way fee of NZ $250.00 applies.

Where pick-ups originate from South Island and return to North Island and the pick-up is between:
– 1 April and 30 September – no one way fee applies.
– 1 October and 31 March – a one way fee of NZ $150.00 applies

It's is possible to commence your hire in Auckland or any other North Island location and finish it in Christchurch or any other South Island location (or vice versa) if the rental period is a minimum of fourteen (14) days .

One way hires of shorter duration are subject to availability. Please enquire.

LOCATION SURCHARGES
A surcharge of NZ$1,500 applies for locations other than Auckland and Christchurch (As the company does not have a depot in this location, the fee is to cover the costs involved in relocating the vehicle). From 1 October to 30 April a 14 day minimum hire period applies. No remote location hires from 15 December to 31 January (inclusive). A 7 day minimum hire period applies. Pick up and drop off times between 10:30am and 1:30pm.

MINIMUM HIRE PERIOD
The minimum hire period is 5 days. From 20 December to 10 January inclusive there is a minimum hire of 14 days.

DRIVERS LICENSES
A valid full (non-provisional) national drivers licence is required. Non-English language national drivers licences must be presented in conjunction with an official translation or valid international drivers licence. The minimum age is 21 years. Additional drivers must meet all Tui Campers rental requirements, be at the depot at time of vehicle pickup with their driver's license and sign the rental agreement.

CANCELLATION FEES
29 days and over prior to pick-up the deposit is retained with a minimum of NZ$350.
20 - 29 days prior to pick up 20% of total reservation cost (or the deposit whichever is the greater).
10 - 19 days prior to pick up 40% of total reservation cost.
1 - 9 days prior to pick up 75% of total reservation cost.
No Show or hire cancelled at time of pickup 100% of total reservation cost.
In all cases the minimum amount retained is the deposit.

AMENDMENTS TO BOOKINGS
• Amendments to increase the length of the booking can be made at no cost.
• Amendments to decrease the booking will be charged at a minimum of NZ$60.00 provided the amendments occur at least 30 days prior to departure date.
• If rental dates are amended within 14 days of the vehicle pick-up, no refund will be made if the hire is shortened.
• If the pick-up or drop-off rental location is amended within 14 days of vehicle pick-up, a relocation fee may apply.
• Changes to the drop off rental location after the rental has commenced must be approved by Tui Campers. If approved a minimum charge of NZ$750 may apply.
• Rental extension, whilst on hire, must be approved by Tui reservations. The extra cost must be paid on confirmation of the rental extension.

TUI FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions of Motorhome Hire please request this via our contact page.