Spaceships Beta

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL FROM JUNE 2025

INSURANCE OPTIONS
STANDARD RATE leaves you still to pay a Bond/Excess. Refundable bond (Insurance excess) NZ$5000 per accident (must be available to freeze on your card at pick-up). This is a preauthorisation which means the bond amount is frozen (or reserved) on your credit card, but not deducted.

BOND WAIVER OPTION: STRESS-FREE ALL INCLUSIVE
All Inclusive Stress-free cover available for an additional non-refundable fee of $30 per day. Reduces Bond/Excess to Nil. Also includes: Glass cover, Side mirrors, Exterior panels, Under body, The roof, No one-way fees, Single vehicle accidents (*), Cover for gravel roads (*)
*Cover for gravel roads (excludes the restricted roads - Skippers Canyon Road near Queenstown, Ball Hutt Road near Mt Cook and Ninety Mile Beach in Northland. All Inclusive is capped at $1500

IMPORTANT: any repair MUST be approved by Spaceships. Failing to notify us first and get approval may result in not getting a refund for the repairs done.

Please note:
(*) Gravel road cover excludes the three restricted roads mentioned in clause 4.
(*) The cost of the replacement tyres (up to two) is covered. The hirer pays for the call-out fee if needed to change the spare tyre.
(*) Single-vehicle accidents (excludes a single-vehicle rollover)
A windscreen replacement starts at $700. Stone chips start at $150 each.

We recommend taking the Stress-Free option to reduce your risk and travel with complete peace of mind.

Glass Cover (Glass cover is included in All Inclusive option).
For an additional $8 per day you will be covered for the loss or breakage of one front windscreen, side and rear windows, and sunroof. Payable at the depot.

MINIMUM HIRE PERIOD/ONE-WAY HIRES
The site will only quote when One-Way and Minimum hire periods are met

CANCELLATION FEES
- If cancelled 22 days and over prior to pickup the deposit is retained with a minimum of NZ$250.
- If cancelled at least 7 days before the scheduled day of pick-up, we will turn the deposit into a voucher/credit that can be used within 2 years by you or a friend to book a campervan in New Zealand, Australia or the UK.
- If cancelled between 6 days and 1 day before the scheduled day of pick-up, we will turn 50% of the rental fee into a voucher/credit that can be used within 2 years by you or a friend to book a campervan in New Zealand, Australia or the UK. If you already paid more than 50% that part will be refunded. This is additional to any cancellation fee paid to an Agent.
- If cancelled on the day of pick-up or you do not show up, 100% of the rental fee (full payment) will be turned into a voucher/credit that can be used within 2 years by you or a friend to book a campervan in New Zealand, Australia or the UK.
We reserve the right to release the Vehicle 12 hours after your scheduled pick up if you have not advised us of any change to your pick up date.

SPACESHIPS FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions of Motorhome Hire please visit our contact page.