Maui Cascade 4 Berth (FLEX RATES)

GENERAL TERMS & CONDITIONS OF HIRE FOR TRAVEL BETWEEN 1 APRIL 2018 TO 31 MARCH 2019
If your travel dates are after 31st MARCH 2019 T&C's may vary. If not currently published please email for clarification if required

IMPORTANT NOTE: IF A CREDIT CARD OR DEBIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED. Accepted are Visa credit card or Visa debit card, MasterCard credit or MasterCard debit and Amercian Express credit card.

INSURANCE - STANDARD LIABILITY
With standard liability, your customers are liable for up to $7,500 per incident, with unlimited liability in relation to overhead and underbody cover, as well as single vehicle rollover. Any damage to the Motorhome or any third party property during the hire will need to be paid during the vehicle drop off process. Costs incurred will be calculated and recovered at end of the hire, regardless of any independent cover they may have. Customers choosing a standard liability option will need to allow sufficient time at drop-off to enable a damage inspection.

OR

MAUI INCLUSIVE PACK - LIABILITY REDUCED OPTION
*Inclusive Pack should be booked when reserving vehicle
The Maui Inclusive Pack of NZ$55 per day (maximum NZ$2,750 per rental) is payable in addition to the daily rental rate.
Inclusions are: (Nil excess), No security deposit required. Vehicle is insured for third party vehicle and property damage, including single vehicle rollover, overhead & underbody, windscreen and tyre damage. Plus the 'Bundle Pack' of: Wifi including 1GB data, Extra Driver fee, Linen exchange, 1 x Picnic Table, and Chairs (chairs per person travelling), Baby/Booster seat, Snow Chains if required and Portable Fan Heater if required.

Please email and request full list of Exclusions

EXPRESS RETURN PACK
Available for a one-off payment of NZ$299, for hires up to 15 days. Hires of 16 days and more charge is NZ$399, Hires of 25 days and more charge is NZ$499.
Please note from 28/11/18, the prices will increase due to the Road User Charge Recovery Fee pricing increase:
Charged at **$329 per hire** up to 15 days, 16 to 24 days $429. Hires 25 days or more $519 per hire
The Express Return Pack includes: Express Key Return, Return of gas bottle empty, Return fuel tank empty, Toilet and wastewater emptying service, Diesel tax (Road User Charge) recovery Fee. Please note, for drop-offs only within business hours of 8.00am - 4.20pm

EXTRA DRIVER FEES
An extra driver fee of NZ$2 per day with maximum charge of NZ$30 applies. Included in Inclusive Pack.

DIESEL TAX RECOVERY FEE
Included in Express Return Pack.
Ultima & Ultima Plus: NZ$6.22. As from 28/11/18 will be increased to NZ$6.84 (as the NZ Government have increased the cost of Road User Charges).
Cascade, Beach, River: NZ$6.62. As from 28/11/18 will be increased to NZ$7.24 (as the NZ Government have increased the cost of Road User Charges).

MINIMUM DAY HIRES
Minimum and maximum rental periods apply and are subject to change.
The minimum hire period is 5 days with the exception of North to South hires, Easter (7 day minimum hire) and the Festive season where a 10 day minimum applies to hires
7 day min hire for days that include 30 March 2018 to 2 April 2018 (Easter)
14 day min hire 01 September 2018 to 24 December 2018 (AKL/CHC to ZQN)
10 day min hire 22 Dec 2018 to 5 Jan 2019

ONE WAY HIRES
One-way fee of NZ$100 where pickup originates in Auckland and return to Christchurch or Queenstown (pick up between 1 April - 30 September)
One-way fee of NZ$250 where pickup originates in Auckland and return to Christchurch or Queenstown (pick up between 1 October - 31 March)
One-way fee of NZ$50 where pickup originates in Christchurch and return to Queenstown or vice versa (pick up between 1 April - 30 September)
One-way fee of NZ$75 where pickup originates in Christchurch and return to Queenstown or vice versa (pick up between 1 October - 31 March)
One-way fee of NZ$150 where pickup originates Christchurch or Queenstown and returns to Auckland (pick up between 1 October - 31 March)
Location fee may apply as well (see below)

LOCATION FEES
If picking up or dropping of in Queenstown a NZ$95 location fee will apply (if pick up/drop off occurs in same city, one fee applies).
In addition to One Way fees if applicable (as above)

PUBLIC HOLIDAY SURCHARGE
A NZ$100 surcharge will apply to all rentals picking up and/or dropping off on National public holidays:
Good Friday (30 March 2018)
Easter Monday (2 April 2018)
ANZAC Day (25 April 2018)
Queens Birthday (4 June 2018)
Labour Day (22 October 2018)
Boxing Day (26 December 2018)
New Years Day (1 January 2019)
Day after New Years Day (2 January 2019)
Waitangi Day (6 February 2019)

DRIVERS LICENCES
All drivers must be at least 21 years old and hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with an approved English translation by an accredited translator. No senior age limit applies.

OTHER INFORMATION
These details and images are indicative of the vehicle that will be supplied under your booking. Actual vehicles may vary according to year of manufacture and availability but your vehicle will be suitable for the required number of persons and have equivalent or better specifications to those listed in this website. Vehicles cannot be requested by make, model, year of manufacture, features or specifications.

Maui's In Vehicle tablet - Help at every turn
All vehicles are fitted with an in-vehicle TomTom GPS tablet to help you at every stage of your campervan holiday - features to help you find your way around, provide answers to questions you might have. Enable a WIFI Hotspot​​. Locate useful things like experiences near you, campgrounds, dump stations, petrol stations and LPG refill points via the Campermate app. Once at the branch for pick up, one of the Host crew will show you through your vehicle and explain a bit more about how the In-Vehicle tablet works. Wifi data options available at the branch.

CANCELLATION FEES:
If cancelled up to 91 days and over prior to pick up the deposit is retained with a minimum of NZ$250 Admin Fee.
If cancelled from 90 to 22 days prior to pick up 10% of Gross Rental (minimum of NZ$250).
From 21 to 7 days prior to pick up 20% of Gross Rental. (minimum of NZ$250).
6 to 1 days prior to pick up 50% of Gross Rental. (minimum of NZ$250).
If cancelled on day of pick up or No Show 100% of Gross Rental.

If a bookings travel dates are amended from within the cancellation fee period, to be outside of the cancellation fee period, and is subsequently cancelled, the cancellation fee for the original booking period will apply.
If a bookings travel dates are amended to before the original booking period, the cancellation fee applies to the new cancellation period.


BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. If a change to a flex booking is made then the booking will be calculated by using the original flex rate if the hire is being extended at the end of the hire. If the hire length is being reduced/ or changing the pick-up date/ or a change of location/ or vehicle and the flex rate has increased then this higher rate will be applied.

MAUI FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here

If your travel dates are after 31st MARCH 2020 T&C's may vary. If not currently published please email for clarification if required

IMPORTANT NOTE: IF A CREDIT CARD OR DEBIT CARD IS NOT PRESENTED UPON PICKUP THE CLIENT WILL BE DENIED RENTAL OF THE MOTORHOME AND FULL CANCELLATION FEES WILL BE APPLIED. Accepted are Visa credit card or Visa debit card, MasterCard credit or MasterCard debit and Amercian Express credit card.

INSURANCE - STANDARD LIABILITY
With standard liability, your customers are liable for up to $7,500 per incident, with unlimited liability in relation to overhead and underbody cover, as well as single vehicle rollover. Any damage to the Motorhome or any third party property during the hire will need to be paid during the vehicle drop off process. Costs incurred will be calculated and recovered at end of the hire, regardless of any independent cover they may have. Customers choosing a standard liability option will need to allow sufficient time at drop-off to enable a damage inspection.

OR

MAUI INCLUSIVE PACK - LIABILITY REDUCED OPTION
*Inclusive Pack should be booked when reserving vehicle
The Maui Inclusive Pack of NZ$55 per day (maximum NZ$2,750 per rental) is payable in addition to the daily rental rate.
Inclusions are: (Nil excess), No security deposit required. Vehicle is insured for third party vehicle and property damage, including single vehicle rollover, overhead & underbody, windscreen and tyre damage. Plus the 'Bundle Pack' of: Wifi including 1GB data, Extra Driver fee, Linen exchange, 1 x Picnic Table, and Chairs (chairs per person travelling), Baby/Booster seat, Snow Chains if required and Portable Fan Heater if required.

Please email and request full list of Exclusions

EXPRESS RETURN PACK
Available for a one-off payment of NZ$329, for hires up to 15 days. Hires of 16 days and more charge is NZ$429, Hires of 25 days and more charge is NZ$519.
The Express Return Pack includes: Express Key Return, Return of gas bottle empty, Return fuel tank empty, Toilet and wastewater emptying service, Diesel tax (Road User Charge) recovery Fee. Please note, for drop-offs only within business hours of 8.00am - 4.20pm

ELITE OPTION
Add NZ$39 Per day extra and guarantee a Model under 1 year old.

EXTRA DRIVER FEES
An extra driver fee of NZ$2 per day with maximum charge of NZ$30 applies. Included in Inclusive Pack.

DIESEL TAX RECOVERY FEE
Included in Express Return Pack.
Ultima, Ultima Plus & Cascade: NZ$6.84
Beach & River: NZ$7.24

MINIMUM DAYS HIRE
Minimum and maximum rental periods apply and are subject to change.
The minimum hire period is 5 days with the exception of North to South hires, Easter (7 day minimum hire) and the Festive season where a 10 day minimum applies to hires
7 day minimum hire for days that include 19 April 2019 to 22 April 2019 (Easter)
10 day minimum hire Southbound 01 October 2019 to 31 March 2020 (Auckland to Christchurch/Queenstown)
10 day minimum hire 20 Dec 2019 to 10 Jan 2020

ONE WAY HIRE FEES
A one-way rental fee of NZ$100 applies where pick up originates from Auckland and returns to Christchurch or Queenstown, where pick-up is between 01 April and 30 September.
A one-way rental fee of NZ$250 applies where pick up originates from Auckland and returns to Christchurch or Queenstown, where pick-up is between 01 October and 31 March.

A one-way rental fee of NZ$50 applies where pick up originates from Christchurch and returns to Queenstown or vice versa, where pick-up is between 01 April and 30 September.
A one-way rental fee of NZ$75 applies where pick up originates from Christchurch and returns to Queenstown or vice versa, where pick-up is between 01 October and 31 March.
A one-way rental fee of NZ$150 applies where pick up originates from Christchurch or Queenstown and returns to Auckland, where pick-up is between 01 October and 31 March.

Subject to change. Location fee may apply as well (see below)

LOCATION FEES
If picking up or dropping off in Queenstown a NZ$95 location fee will apply (if pick up/drop off occurs in same city, one fee applies).
In addition to One Way fees if applicable (as above)

PUBLIC HOLIDAY SURCHARGE
A NZ$100 surcharge will apply to all rentals picking up and/or dropping off on National public holidays:

Good Friday, 19 April 2019
Easter Monday, 22 April 2019
ANZAC Day, 25 April 2019
Queens Birthday, 3 June 2019
Labour Day, 28 October 2019
Boxing Day, 26 December 2019
New Years Day, 1 January 2020
Day after New Years Day, 2 January 2020
Waitangi Day, 6 February 2020

DRIVERS LICENCES
All drivers must be at least 21 years old and hold a full and current New Zealand driver's licence, or an International Driving Licence, or a licence from the country of origin with an approved English translation by an accredited translator. No senior age limit applies.

OTHER INFORMATION
These details and images are indicative of the vehicle that will be supplied under your booking. Actual vehicles may vary according to year of manufacture and availability but your vehicle will be suitable for the required number of persons and have equivalent or better specifications to those listed in this website. Vehicles cannot be requested by make, model, year of manufacture, features or specifications.

Maui's In Vehicle tablet - Help at every turn
All vehicles are fitted with an in-vehicle TomTom GPS tablet to help you at every stage of your campervan holiday - features to help you find your way around, provide answers to questions you might have. Enable a WIFI Hotspot​​. Locate useful things like experiences near you, campgrounds, dump stations, petrol stations and LPG refill points via the Campermate app. Once at the branch for pick up, one of the Host crew will show you through your vehicle and explain a bit more about how the In-Vehicle tablet works. Wifi data options available at the branch.

CANCELLATION FEES:
If cancelled up to 91 days and over prior to pick up the deposit is retained with a minimum of NZ$250 Admin Fee.
If cancelled from 90 to 22 days prior to pick up 10% of Gross Rental (minimum of NZ$250).
From 21 to 7 days prior to pick up 20% of Gross Rental. (minimum of NZ$250).
6 to 1 days prior to pick up 50% of Gross Rental. (minimum of NZ$250).
If cancelled on day of pick up or No Show 100% of Gross Rental.

If a bookings travel dates are amended from within the cancellation fee period, to be outside of the cancellation fee period, and is subsequently cancelled, the cancellation fee for the original booking period will apply.
If a bookings travel dates are amended to before the original booking period, the cancellation fee applies to the new cancellation period.


BOOKING AMENDMENTS WITH FLEX RATES
A NZ$25 fee will apply to amend a flex booking. If a change to a flex booking is made then the booking will be calculated by using the original flex rate if the hire is being extended at the end of the hire. If the hire length is being reduced/ or changing the pick-up date/ or a change of location/ or vehicle and the flex rate has increased then this higher rate will be applied.

MAUI FULL TERMS AND CONDITIONS
These can be e-mailed to you by request. If you wish to view the full Terms and Conditions please request on our contact page, click here