Palmy Wayfinder 6 Berth

Pickup and Drop-off: The primary location for vehicle pickup and drop-off is 160 Featherston Street, Palmerston North, unless otherwise agreed.
Operating Hours: Pickup and drop-off hours are from 9:00 AM to 6:00 PM.
Alternative Drop-off Locations: Requests for returning the vehicle to a different location must ensure the vehicle is returned by the agreed time on the return day (usually 10am or 12pm depending on the location).

Driver’s Licence

Eligibility: All drivers must present a full or restricted car licence, which must be sighted by check-in staff prior to commencing the rental and stored on file.
Accepted Licences: Licences from approved countries or an international driver’s licence are acceptable. If the licence is not in English, an authorised/official translation must be provided.
Additional Drivers: There is no charge for additional drivers, but all licences must be sighted.

Cancellation Fees Policy

Standard Rentals (28 days or less)

28+ days prior: NZ$250 No charge, deposit refunded.
15-27 days prior: 25% of hire cost charged or Min NZ$250
4-14 days prior: 60% of hire cost charged.
1-3 days prior: 100% of hire cost charged.
On Day of Pickup/No Show: 100% of hire cost charged.
.No Refunds: No refunds for cancellations or early returns after travel has commenced.

Long Rentals (29 days or more)
30% Fee Cancellation Period: The length of the booking determines the 30% fee cancellation period before pick-up
(e.g., a 42-day booking incurs a 30% fee if cancelled 22-42 days prior).
4-21 days prior: 60% of hire cost charged.
1-3 days prior: 100% of hire cost charged.
On Day of Pickup/No Show: 100% of hire cost charged.
No Refunds: No refunds for cancellations or early returns after travel has commenced.

Amendments to rentals: Amendments that result in a reduction of the rental duration or value will be treated as a cancellation for the affected portion of the booking.

Pets and Smoking

No Pets: Pets and livestock are not permitted without prior agreement.

Vehicle Return

Cleanliness: Vehicles must be returned reasonably clean. Failure to do so will result in a cleaning fee of NZ$150.
Specific Cleaning Tasks: Renters must:

Empty the toilet and waste water tank.
Refill fuel, LPG, and fresh water.
Wash all dishes.
Sweep the floor.
Remove personal rubbish.
Ensure the outside of the vehicle is clean enough to check for any damage.

Failure to empty the toilet or waste water tank will incur a $250 fee.
Failure to refill LPG will incur a $50 fee.

Road User Charges (Diesel levy)
$9 per 100 Kms Travelled charged at hire end

$3000 per incident excess: $15 per day (max $500 per rental).
$500 per incident excess: $35 per day for campervans (max $1500 per rental)
Vehicle Security Bond: A security bond equal to the excess amount is required before vehicle pickup. The bond will be charged 2 days before the rental starts and held up to 7 days after vehicle return unless damage has occurred, in which case the bond will be retained until any damage is resolved and bills are paid.